A hold may be placed on any order of at least 10 seats in the same seating category and on the same date, to facilitate group bookings. A preferential rate is available for cultural, educational and heritage associations. The full rate applies to all other groups. Failure to comply with the booking conditions, in particular the minimum seat threshold, may result in the cancellation of the order and its referral to the box office without any guarantee of availability, entailing the application of the full rate, sales channel fees and immediate payment.

Payment must reach us no later than two months before the chosen performance date. For bookings made less than 60 days before the performance, payment must be made immediately and in full. Upon receipt of payment, the order will be considered firm and final. No amendments will be accepted. Tickets will be sent exclusively by email to the address of the contact on the customer record.
Payments are made by payment link or bank transfer.

The group organiser is the person responsible for coordinating the group's visit, ensuring compliance with the commitments made at the time of booking, and informing participants of the terms and conditions of sale, access and admission to the venues. Only this designated person may contact the Groups and Organisations Service. No individual requests will be taken into account.